I called rubybox on Monday as I had received my rubybox but no little luxuries box with it. they took down my number and told me they will call in the afternoon. I got no response and called them again today. they did the same. told me they will call later in the morning. I just want to know why ...
I placed an order on the 6th of January with no delivery as yet on the 13th. The web shows still processing while their delivery policy states "You can expect your order to arrive within five working days". I called their call centre and Christopher acknowledged that something seemed ...
I ordered and paid for 2 Neutrogena Moisturisers on 20 Nov from Rubybox. I was then contacted on 21 Nov and advised that my products were out of stock and therefore my order was on hold. I was asked whether I would like a refund or to wait for stock. I chose to wait for stock as the products were ...
I placed an order on the 18th of December 2013 and paid immediately via EFT as I intended the product order as a Christmas gift for my wife. Received the order and all the paper work via e-mail, but to date no package. I have spoken to the call desk 3 times (after my call has been cut on various ...
I refer to order #100017094, which arrived very late might I add. Rubybox got my order completely wrong! I ordered a Rimmel lipgloss in red, and I got sent a light pink one. Send me the correct lipgloss please or issue me with a refund. Secondly, i ordered TWO Organic Goji wipes and I only got sent ...
Just to advise this matter was promptly sorted out after my last post on HelloPeter. Grateful. ...