Hi, i seen a advert on the website and called to make the booking. The manager told me it is for both places the riveria hotel and maccauvlie..so i booked it for riveria. Than they did not send my booking or conformation form so i called and asked about it and than they tell me they dont know about ...
We booked a stone fusion for my wife and a you are the man treatment at the Rivera on the Vaal on 31/12/2013. The service was shocking, we arrived at 14h55 for our treatment at 15h00. At 15h22 we still had no one attend to us. At 15h25 a staff member approached and apologized for their been behind ...
I made a booking for the 4 of january for the buffet on the boat that runs from 7 pm till 10 pm, after query the time more than once I was told that yes 7-10 pm is the correct time, worst part of it all it was my anniversary, and they did absolutley nothing about it, is extremely bad service and ...
Arrived by boat for some food, told we would be able to order some food. After some time a manager arrives to explain there is no service at the terrace bar claiming significant load over the holiday season. I don't see it. It seems to be a recurring trend at this place. If you want something quick ...
So my partner and I spent a weekent at the Riviera on Vaal Hotel. The service was top class, the food was divine, the people working there are very warm and welcoming. Special mention goes to the receptionsist that were on duty when we were there 02 November 2013 - Both the gentleman and lady who ...
Extremely bad service. Bad drinks: all shooters were warm and drinks took 20 minutes to be served, incorrect orders. Horrible food: the veggies were raw, the sirloin was fatty and over cooked, the pork belly was pure fat and no meat. Bad service: the waiters were clueless, the trainee chef ruined ...