I took my Raunalt Megan 3, a 2011 model in for 75 000 KM service over a month ago, i took an opprtunity to highlight deficiences on the car which included the loose black strip around a passanger door, the noise coming out of the driver's door when i open the door and then the hooter. It was on a ...
First e-mail I sent to Hein Venter (Renault Melrose) was on Fri 2012/10/26 10:03 AM, I needed a mirror for a Renault Sandero. I only received the part on 14 Jan 2013 Invoice number: 11438. It was a wrong part I went back to Hein and he took my details again to order the correct part. He sent me a ...
THANKS RENAULT VAAL FOR FOLLOWING UP ON MY COMPLAINT SO QUICKLY.IT SAYS SOMETHING ABOUT THE VAAL TEAM ASSURING ME A SOLUTION .THANKS ARNO WILL GIVE A FULL REPORT WHEN ALL IS SORTED ...
On 19 March 2013, I logged a omplaint regarding my car's remote locking system and the overall poor service from Renault. I received a reply from Renault Customer Services on the same day, promising a response within 24 hours. I even received an e-mail from them promising a response. Lo an behold, ...
I've called the Renault workshop countless times over the past week and a half and spoken to NUMEROUS people about booking my car in. I was told that I could tow my car to them and a service advisor would call me the same day or next to discuss the service, as the security takes down my details and ...
I took my Renault RZF298GP in for a service and cam belt replacement. The booklet was not stamped. The air conditioner not working. The pollen filter was not replaced. I phoned, and took the vehicle back. They asked me what had happened to my key card, I replied the card had a little chip in it ...