In Jan I purchased a new Megane. I knew it was risky with the bad reputation Renault have in regards to customer service but was impressed by the car and the promises and efforts that appeared to be in place to better their reputation. I took delivery on 15 Jan and right away my heart sank when ...
I complained on this site about how unhappy i was, i was contacted by Renault SA service department, within a day Paul, the manager of Renault Bryanston contacted me and promised to come back to me. Last Friday he called and told me to bring in the car on Monday, which i did, i immediatly got a car ...
Car went in for a service. I ended up paying over R6000 for parts i didnt even need because the car was not diagnosed. Car still did not work after those parts were put in. I complained about it to the head office and nobody has gotten back to me and that was beginning of february. I then took my ...
On the 30 January 2013 I purchased a Renault Scenic from Renault Tokai Multifranchise via the BID4CARS website. The advert clearly stated that a"New motor fitted by Renault Tokai". But upon receipt of the motor vehicle and the invoice from the service manager which invoice was the ...
A huge thank you to Stephanie and everyone involved in processing the purchase of our brand new car from Renault Paarden Eiland. From the moment I met Stephanie during the test drive, her knowledge and confidence in the product offered peace of mind after the extensive research I have done before ...
My 1st new car; an exciting time, instead found myself mislead, misinformed and my consumer rights grossly violated. I was under the clear & distinct impression as per the Rentaults site, I was purchasing an Expression 1.6, but after my mother signed the purchase in KZN (never seen), I noticed ...