I have put in a claim in February for hail damage on my car and I was only contacted this month of June 2013. I was also informed that I have to pay an access amount of R5 000.00. I corrected the Regent consultant that first contacted me that my access amount is R2 500.00. I was then referred to ...
Ivesha at Regent has promised to have someone call me, promised to call me back, sort out a new authorisation number with the panel beater, email me individual email address so I can communicate directly, and after 4 weeks of trying to get any kind of response, I'm still no closer to resolution. ...
I'm submitting this on behalf of my mother. She has been trying to contact Regent about a policy she's had with you for a while now. When she calls the telephone number she was given, it goes through to a company that has nothing to with Insurance. She has questions about her policy and all she ...
I had an accident on the 09.06.2013 where I have called the call centre on my card posted to me via the insurance company and the number replied "number dialled does not exist" I had to call my dad in Mpumalanga and I am in Free state to google an number for me. I have called and they ...
I have sumbitted 3 claims to CMC 2 weeks ago. 2 of the three claims was approved. The third one was declined because apparently the incident did not happen within 30 days of claim date. I did try to reason the Sean Gouws and Busi from CMC to approved this because this is unreasonable. I have ...
After my complaint on Hellopeter was speedily dealt with, i would like to thank Regent for quickly authorising my claim for a broken side window after being with them only for a month. I was worried that it wouldve been rejected, but i am extremely satisfied with the service i got, Thank you ...