We've been members of RCI for 31 years, not that it makes any difference. RCI simply has the most pathetic website ever, impossible to navigate or to make a booking! After spending over an hour on the website, trying to make a booking, I gave up!! RCI, you succeed in one thing - to frustrate and ...
My girlfriend and I went to Mount Sheba for the weekend; we arrived in the late afternoon. When we arrived and wanted to check in, we were informed that someone has already checked into our chalet. Chantelle and Daniel at reception immediately investigated and sorted the problem out in the ...
I have had a nightmare trying to deal with RCI. My father has been a member for over 10 years and we have got many points that have accumulated, which we would now like to use for an overseas trip. If only it were that simple! The website is impossible to navigate, with a 10minute wait in between ...
Went to Kruger Park Lodge 18-25 Jan, someone gave us their week. My compliment is to all the RCI staff at this Lodge. This resort is kept in unbelievable condition. Wow, very neat. I am not a golfer, as i thought this place was all about playing golf, but was i wrong. Chalets are luxury homes, ...
Hi, We have time share and space banked our points. We have tried on at least 3 different occasions to redeem those points. 1. The website is very unfriendly 2. We have not once been able to find suitable accommodation at dates selected by us (even trying for December 2014.) 3. We have considered ...
RCI sends out messages to its members advising of exchange points expiring by a certain date and stating that to be used a booking of a time share week must be made by the specified points expiry date. On making the booking the expiring points are not used and RCI now state that not only the ...