After trying for two days to get through to the call centre, each time I called back I was told that I am caller number 11... A company as large as VRS has a limited number of call centre operators... When one is at the office it is ridiculous to hold on for 35 minutes before you can be attended ...
I have had the misfortune of having to deal with QVC for the last 5 years - and has it been one of a nightmare! my mom passed away and she had QVC, the executor of the estate eventually asked me (her daughter) to sort it out as she wasnt getting anywhere. my mom had the debits going off her company ...
I normally don't check my statements, but this last few months I see debits going out to a company called QVC, I picked it up 6 months ago, but this is happening over 2 to 3 years. When I did investigate, yes the member of QVC is not a male like me, but a woman. The Policy for the Time Share is on ...
If only someone could answer the phone, they could have aided us in completing online registration (system does not accept the correct id number, so it appears to be an error on their side) and making use of our points before it expired - but no answer, no assistance, and we are left struggling and ...
I bought some shares in 2010 and have been on 3 overseas hoildays and more than a few local ones... none of them using my QVC points as they never have any bookings available. they never return your calls and their fees have been escalating every year with no real justification. Also the fees are ...
Notwithstanding the promise of a consultant being in contact, no one has contacted me. Imagine my surprise when I log in this morning to realise that the "last" of my points, for 2013 (being 19) had been forfeited for 2011 (I am still fighting to get my 2011 points back as they forfeited ...