I am currently staying at the Protea Arcades Zambia. I am absolutely furious at the service and quality of the hotel thus far. I paid R2000 a night to stay here and have not had hot water for two days straight... in the middle of winter!!! My room key periodically stops working leaving me stranded ...
For Mother's Day, we decided to treat our mother to a buffet breakfast at the Fire and Ice hotel in Melrose Arch. We arrived and all was well until it came to getting our first course. The queues were ridiculous, and by 10 o clock most of the food had run out. There wasn't enough bread and we had ...
I have been trying to book accomodation using the prokard vouchers, only to be told they are not redeemable, rooms are sold out or that vouchers cannot be used on long weekends or school holidays. When one checks availablity of rooms before logging in, no problem ROOMS AVAIILABLE, as soon as you ...
I'm trying to make a booking at Protea Hotel Nelspruit from the 27 till 30 June 2013, when I make a normal online booking there is space available but when I make a booking by using my vouchers there is no space available. When I renew my yearly Prokard subscription I pay a substantial amount of ...
I would like to express my appreciation for the superior service I received at the Fire and Ice hotel in cape town. With a hands on general manager like johan cronje and a dedicate team of workers I see this hotel being a favourite/highly sought after place with an excellent vibe/ambiance in the ...
My mother spent the night at the Fire and Ice hotel in Cape Town on 22 May 2013.During the night she received many suspicious phone calls that came from inside the hotel. She picked up the call and there was a strange man on the other line whispering and asking whether he could speak to her... When ...