For a company that claim to deal only with professionals, the service is anything but professional. If it takes SO long to provide feedback, or an offer, how long will it take to process a claim?! You should seriously revisit your procedures, systems and service levels! ...
I have an Investment Account and a Retirement Annuity Fund with PPS Invest, I recently changed to another bank and I wanted to update my banking details with PPS to make sure my debit order is deducted from my new account. I did the Online Change request for both accounts and submitted the document ...
I recently joined PPS and had to undergo a medical exam. I was informed that the medical exam would be paid for by PPS, but until this day three month later no attempt has been made to reimburse my expense of R269.00 medical bill. ...
Following up on my previous complaint about no tax certificate I called the called centre this morning - needless to say same story different day - we are very sorry for any inconvenience caused! I asked to speak to a team leader - please hold - lovely mono-tone hold music for a minute or two then ...
On the 23 Nov 2012 I emailed PPS regarding the fact that I have been paying commission to a broker that has not been my broker for years. As I've no broker and I am dealing with PPS personally regarding the policy I should not pay commission. I also enquired regarding the commission paid in the ...