I have reported the following query of mine to Pick ' n Pay Smart Shopper division on he 17th July 2013 and received the following reference number 289350 and was informed that i would be hearing shortly from their Management. as yet no contact from them. The story is that I and my spouse have been ...
I bought a pine-ware frying pan which was on special @ R220.00 and only to find out at home that i was charged R280.00 for it. When we went to the store there was no price at the shelf and the cashier confirmed that it is on special. I call the customer care and they were so rude. Last Saturday i ...
Tellers are more interested in chatting to each other instead of helping the customers. One teller did some money counting and in between trying to help customer relating to wrong scanning. There are more till for "cash only" than by paying by credit/debit card And there is only 3-4tills ...
I just sent my child to get us some salad dressing as we cant afford meat as I was retrenched months ago. We always support them for the last 5 years. he got the wrong salad dressing as I cant eat those and I sent him back to exchange for the correct sort sealed and with the slip in 20min. we ...
On the 30 June I went to Pick 'n Pay Phalaborwa store to purchase a new kettle. When I got home the kettle couldn't switch on. Since I was travelling back to JHB on the 01 July, my mother went back to the store on my behalf on the 05 July and to her surprise she was told that Pick 'n Pay will not ...
It has been almost 2weeks if not more pick n pay systems at newtown being offline. Your staff have to manually keep record of what each customer is purchasing and that is time consuming and hard labour for your staff. I am tired of constantly having to withdraw money inorder for mr to buy anything ...