On the 6 June 2013 we called Outsurance to tell them we had a burst geyser, the lady at the call centre was most helpful, she took all our details and assured us that someone would contact us within a half an hour to assist. We had barely put the phone down when we received a call from BEE ...
I called in to reduce the retail value of my car. She reviewed my schedule and saved me money on my premium. She also delivered on her promise to sort out the fact that I was in a way double-charged for a couple of years on my house contents cover. She gave me frequent progress feedback and was ...
I took out a policy from Jaco on Monday between 11 am and 12 am. I want to cancel the policy with immediate effect. I got a better offer somewhere else. I tried contacting outsurance, but it just takes up my airtime, and people put me through to people the whole time. I want them to call me ...
I refer to an earlier incident that i placed where outsurance treated me unfairly because of the drivers passport status (driver is not RSA citizen). I had to report them here to get a response and now I am doing it again! I was assured that I would treated better by the Head of the Claims (Kitso) ...
Outsurance claims to give you R400 cash back if you get insurance pricing cheaper elsewhere. T&C's apply. There's a number of insurance companies that offer cheaper pricing than Outsurance, but when having that conversation with Outsurance, the response is along these lines " Sir, you have ...
Policy was cancelled Apr 2012. Queried regarding refund as debit order still went through upto Apr 2013, only received two months premiums back. Not getting any response regarding balance of the refund after numerous emails ...