I have been a loyal client for about 10 years. On the 6 June 2013 I logged a claim for water damage to my ceiling after very strong rains in the Western Cape. Firstly I had to wait about 3 days for someone to come out to my house. Today is the 1 July 2013 and still not one person has phoned me ...
So last week i decided that why not get a quote from Outsurance to see if they can beat my current vehicle insurance... After spending about a hour on the phone with the call centre, i was quoted way more then my current vehicle and house insurance together. I then asked the lady about the "we ...
I lodged a claim with outsurance on the 18th of June after we suffered a break in at our house. The claim was referred to SIAS for assessing and Elsabe Kelder was appointed as assessor. She phoned and made an appointment to come and see me on the Thursday 20 June. She arrived late for the ...
Hi, I am disgusted at the pathetic service I received from Outsurance. My vehicle was in an accident, I took it to a company, that has done work for me previously, for a quotation. I had to leave the car there so that they could strip it down and quote me accordingly. The quote I got from them was ...
After and hour on the phone Outsurance quotes me double than what I am currently paying. My current policy details were sent to Lebo who confirmed reciept. After 2 follow ups and almost 3 months later I am still waiting for Outsurance to pay me. For such a supposed reputable company this is so sad ...
If there is one thing in your life, you need to get right, its your Insurance company. Outsurance is without a doubt outstanding and exceptional in every respect. It is not possible to satisfy a client more than Outsurance does. Believe me, I have experienced it. ...