Complaint Details: I was called by an Outsurance consultant, today, (10/07/13), as he wanted to give me a comparitive life cover quotation. I told him I was diagnosed with Bi-Polar Mood Disorder in February this year, and he terminated the conversation, saying I cannot qualify for life cover at ...
Good day, I spoke to a call centre agent yesterday to try and get a better quote for insurance on my car. She could not beat my current insurance and therefore as per ALL your wonderful advertising did not bother to follow through on the promotion that Outsurance promises all over the TV and radio. ...
I was involved in a accident with an Outsurance client on the 21st May 2015 around 16:15 in midrand and we reported the accident (Accident Report#: AR 29/05/2013) at Rubyridge police station. On June 3rd I sent all documents (accident sketch, AR number, ID copy, License copy, Vehicle Registration) ...
I requested a quote from Thabiso at Outsurance in April 2012, I then got a cheaper quote elsewhere, and Outsurance claims that if someone beats their quote, they will give you R400.00. Well, the whole R400.00 thing is a lie. I called Thabiso back after a couple of months, excited., that I will get ...
My sister and brother in-law had an accident on the 30 June 2013.MY wife and i arrive on the scene with the ambulance. On Monday OUTsurance send a really bad assessor to complete her claim. He has been asking insinuating questions that in his sense the reason for the accident was that my brother ...
Yesterday I was quoted on taking out insurance for myself through your company. I did not for two reasons: 1. Overpriced compared to comparative quote 2. Poor service received from your claims department in my 3rd party claim Today after following up with your 3rd party department and having the ...