Hi its me again with a follow up of my first complaint with Outsurance bad services well it has not gotten any better they still will not give me my money back after they just closed my account for no reason what so ever. So i come to you to warn you do not get life insurance from Outsurance rather ...
I refer to your letter dated 13/06/2013 advising me that the claim has been rejected as the cause of damage is not covered in terms of the policy. When water damage to the engine was reported the consultant Thembi Machaba confirmed that water damage in terms of the policy was covered. Your assessor ...
On the morning of the 3rd July 2013, my house was broken into. Claim was loaded the same day. Outsurance took a week to send authorisation to Trellidor to repair these gate. Trellidor is going to take another week, from the 10th, to repair the damage. My Trellidor gates are damaged and cannot be ...
Naeema is an excellent example of OUTstanding excellence in service. She contacted me repeatedly via phone and email and assisted me in submitting my claim as painlessly as possible. She was always very pleasant and friendly, and made me feel special. THANK YOU NAEEMA. ...
I have been with OUTsurance since 2008. When another insurance company contacted me, offering a cheaper premium, I contacted OUTsurance and ask if they can make me a counter offer, which they did. Alishia Govender was excellent and efficient and friendly. Thank you very much. ...
Claimed for a burglary that occurred 25-04-2013. To date nothing positive has come out of the claim. They sent out an incompetent subcontractor who couldn't undertake an emergency repair so I had to do the repair myself. Absolutely nothing else has been done to repair my property despite all the ...