I phoned the claims deparment at OUTsurance complaining that my car has been to the panelbeaters for almost two months and nothing has been done on it except that the doors and lights have been taken out and the car is collecting dust. I am without a car for that long and pregnancy is tiring ...
Thank you Mzwanele Tshishonga you have really made my day by bringing my premium and access right down thank you so much if any one wants a better premium ask for Mzwanele Tshishonga at Outsurance thank you again. ...
Outsurance is continuously sending me SMS' (sometimes 8 per day) regarding vehicle assessments. I have called the Outsurance client care number several times to inform them that they have the incorrect number and to request that it be removed from the database as I am not affiliated with Outsurance ...
When I called the call centre about my delayed claim, I expected to receive the usual response that we receive from the majority of call centres in South Africa..."defence, defence, defence", but Grace was so understanding of my situation and offered to have my query resolved while I was ...
I was kept on the phone for 1 hour, where a senior consultant was hounding me not to change insurance. I explained nicely to him that I have gone with cheaper insurance as I am now on pension. Everytime I asked for him to hurry as I had a meeting at the place I work - he ignored me and kept talking ...
On Friday 5 July 2013 we requested an insurance quote on 3 new vehicles from OUTSURANCE for business use. Not only did they beat other quotes but also reduced my existing premium, should I accept the quote. On Monday 08/07/13 we accepted and received confirmation of cover for the 3 vehicles. My ...