This is to lodge a formal complaint regarding Outsurance - yet another one. I've made 6 attempts (not counted the on line ones) in order for a rep to get back to me regarding the amendment to my current insurance. Unfortunately I have to email as I am contracted abroad and this is my official ...
I contacted Outsurance to get a quotation for insurance cover. A quote was done with one of their agents, unfortunately their cover was higher than what i am currently paying with my current insurer. With this being said, the agent i spoke to advised that he will send me an email detailing how i ...
Im so disappointed my cell number was incorrect, they dont have my physical address/work address my licence issue date is incorrect etc. To make matters worse, Motsi says my premium is approximately R1060 due to their error. I wouldve never agreed to a premium that high as I wanted something ...
My Credit report says I owe you R75 for short term insurance??? to my knowledge I cancelled my insurance with you??? what is this R75 that you have on my profile? ...
I had an accident where a client of Outsurance reversed into my vehicle, I laid a complaint, filled out documents, supplied documents requested. Got sms 3 months ago that it would be resolved and still waiting ...
For four years in a row, after termination of my insurance cover for my house (home owners) in May 2010, Outsurance have wrongly deducted over R10, 000 from my account. I have repeatedly complained and lodged proof of insurane through a new broker. This is very suspicious. FNB (my bank) claim they ...