Hi Outsurance. I don't like to complain, but I have found your service extremely inefficient. I know you have a great reputation, and you come highly recommended, which is why I joined. You have had my vehicle for 27 days now, without providing any kind of courtesy car or hired car and I find this ...
Just want to thank OUTsurance for their awesome service. The rates are highly competitive, and after several years being with them, I haven't even felt the increase of premiums on my pocket. They are always willing to review and adjust your premiums as you go along, and also when adding new ...
I had to change address and Saroelena was friendly and very help full, she listened to what I said and sounded confident in her job. The forms were filled in and I received immediate proof that it had been done, and that had put my mind at ease. Thank you ;D ...
To whom it may concern I would like to pay a compliment to Carrie Van der Laan, if you check on claim no all the details should be there. I had dealings with 2 other people in the dept and on the morning i spoke with Carrie, I had just spoken to one of the other consultants who told me the system ...
I sat in with my sons meeting today with the assessors from Outsurance as I am also a client of this company. They were 1 hour late for the appointment they made with my son. Pathetic reasons were given for being late and wasting an hour of our time. Court like proceedings unfolded to now assess ...
After I was so angry and frustrated with the service I received in the beginning of my claim process, I have to admit that it all came together in the end. I am very pleased with the outcome and would like to thank Dinky and the client service department for your efforts. I am again a happy ...