Had to call Outsurance to make some policy changes this morning, I was expecting some confusion as the request seemed complex to me but I was sorely mistaken. My changes were implemented in minutes, I was transferred to the correct people to assist me and all agents were friendly, competent and ...
Thank you so much Zimkita for your assistance in retaining me as a client and for finding away to assist me in staying with outsurance I can honestly say that you are and inspiration and indeed take care of your customers need and trually understand what we need. Thank you once again. ...
It is not often that the person causing accident pay up for their responsibility, one therefore expected a lot of headache from the guy who bumped my car at the back, more so because of the resistance he put in terms of agreeing to pay. On her first call to me Ellenore from outsurance legal desk ...
I called for a quote in June/July and Outsurance could not beat the premium I am currently paying at FFW. I realized that they paid R400 to anyone who's quote they could not beat and decided to enquire. They mentioned I would get. They requested a profile of my account with FFW and my banking ...
3 years ago an in a clapped out car drove into the back of me while he was talking on his phone. He had no insurance. I paid my excess and my car was fixed. Today Outsurance phoned to say he has finally paid off my excess payment and they will put it in my account. I didn't even know they were ...
Again i'm astounded by the quality staff that outsurance manages to source and train, Collins Maluleke in specific! WHAT A CHARACTER!!! MAGIC SERVICE! I for one enjoy a good sense of humor while experiencing knowledgeable and prompt service, while going through EVERY option possible to lower my ...