Thank you Geraldine for being super efficient and effective in what you do. You are one in a hundred! Taking customer services to great heights! thank you for your awesome service! Truly an asset to Outsurance! ...
Tharia Quintal was very polite and professional. They called to say they would refund my excess much quicker than I thought they would. ...
It is with dismay that i have to resort this medium to express my dissapointment with Outsurance. This is the third incident whereby items that i have requested quotations for items and to my horror started billing it to my account. This is unacceptable. I requested a quote for a polo last week ...
On Thursday 28/11/2013 during the strom i had an incident at my home which, when I phoned outsurance was told that i would be covered and that someone would contact me from the claims department in the morning. After the incident my son was unable to occupy his room as the ceiling was leaking and ...
Good day, I emailed a change of banking details for my new policy with Outsurance. The old account was debited and the premium has now not been paid. Please advise urgently how I can go about ensuring that the correct account is debited. ...
I have a shop in a botanical Garden, in Betty's Bay, which was severely damaged in the floods 16/11/13.Luckily I did not have too much damage to stock. I cancel my claim as the excess was higher than the damage! Because of the severe damage to the botanical Garden with a big donga created by the ...