I phoned you on 10 Sept 2013 and told you that I wanted to cancel my insurance, Oct would be the last debit. I have been debited in Nov and Dec. Your people tell me that there was not enough time. 10 Sept to end Oct is 50 days. I phoned yesterday to get my money back and was told "they will ...
Updated current cover which took only a few minutes. Very easy fast and professional thanks to Shaka Vilakazi. ...
Good Day I would like to extend how happy we are with Outsurance. I stay in the West Rand, Kagiso to be specific and a week ago we had a terrable hail storm which damaged our house. We called outsurance the friday 29/11/2013 morning and they said we should just be patient as there where a lot of ...
I am an Outsurance client since 2009 and I have to compliment the staff for their efficiency, great attitudes & mostly professionalism. Each year they are more than willing to assist me in a professional manner regarding my premium and my affordability. I honestly am a happy Outsurance client! ...
I needed a letter from my insurance company OUTsurance, as a requirement from another insurance company from which I am claiming for an accident. Fortunately I got Anwar Khan on the line, he was efficient, competent and got the job done in no time. He took my particulars and by the time I had ...
I posted a complaint about a week ago and was told that managers had listened to the call. Manager calls back and insists I was quoted on something else. Already incorrect info provided. Then, to avoid further escalation to higher management, they "closed" the case as I received a mail ...