I submitted a claim to one pet and within a day received a email back saying that the claim had already been completed and paid. Um to who? Certainly not me. I have since emailed them twice using that email to inform them that they haven't paid and that I want it sorted out. I'm still waiting. I ...
I cannot recall how many times I phoned OnePet to get information and a quote for our 3 cats. Eventually I completed the application form on their website for one of our cats, but it doesn't allow you to add more than one pet. What a mission to go through their "under supervision" staff ...
After researching the market, I decided to opt for pet insurance with OnePet after receiving telephonic confirmation on more than one occasion that there are no exclusions with One Pet. The application form was emailed to me. I completed the form and returned it to One Pet on 15 February 2013. I ...
Onepet Pet Insurance Anyone looking for pet insurance? Stay away from OnePet. In a nutshell - worst service ever experienced. Completely unprofessional. Issues from day one. Takes days to get a response to mails - and that's only after posting on their facebook wall. (They did of course first ...