I tried calling Ocean Basket in 75 Kloof St on 021 422 0322 at around 19:30 on January 2nd, 2014 to order supper for my family of 5. After trying to call about 5 times only to hear the sound of a disengaged line, I decided to take a drive to place my order in person. So I got into my car and drove ...
Food normally great but this time the food was cold, the portions were 30% less than normal and 10 prawns were served when 12 were ordered. When mentioned to the waitress, she merely grinned and proceded to bring the bill. She clearly never understood a word and was not trained properly. So, I paid ...
First, the bread must be 2 days old since yesterday was the 1st and ocean basket was closed and they certainly did not get fresh bread in this morning. We ordered sushi and a few minutes later comes the respond from the waiter that the sushi is not defrosted, we should order something else or wait ...
While we were on holiday in KZN My sister purchased 3 X R100 vouchers from the ocean basket in Newcastle as a gift for me and my wife here in Cape Town. She inquired of them if these would be redeemable in cape town and they said yes and even wrote on the voucher redeemable at any branch.(there is ...
Just left Ocean Basket now and am in Beira Alta where the service is 100 times better from waiters. The attitude of the assistant manager Mandla is so poor that I will never return. We ordered a plater for 2 and wanted to substitute the mussels or calamari tubes. I was informed by Mandla that we ...
I went to my parents farm for a visit and wanted to take them out for supper. My dad is old school Afrikaans and said as long as he got an Afrikaans waiter. So on the 15th December 2013 I phoned the Ocean Basket and requested a table. First of I was told that no bookings can be made. Hellooo you ...