On 30 december we visited ocean basket in oudsthoorn in desperate need to escape the heat that oudsthoorn is known for. We are from pretoria and visiting family. We were waiting for a waiter and after 10 minutes we were still waiting. After that we asked the runner if we can get a waiter. It was ...
On the 4th of Jan 2014 I went to east gate ocean basket when I arrived there I stood there and I was not called and there were waiters in front of me, the lady came from inside showed us where to seat. She introduced herself by the name Anna the (waitress] I couldn't believe we waited more than ...
Personally I am a big fan of Ocean Basket Waterfront and Sea point. I shared so much trust in their service that I decided to have my daughters birthday celebrated at waterfront. I was appalled at the service. I had to face the brunt of seeing 30 members I had invited have a night ruined and let ...
The owner franchisee (white male) of the Ocean Basket at Stone Ridge Mall and Edenvale added a new meaning to customer service in Edenvale. After three Indian families wanted to express their displeasure with the service of the staff at the franchise located in the Edenvale area, the owner rudely ...
After waiting for more than an hour the food received was ice cold. Waiters were rude and had no regard for customer satisfaction. Manager refused to prepare a new meal. Out of stock of beverages. ...
We went to Ocean Basket Cradlestone. After waiting for over an hour for our food (and still being very calm) our food finally arrived, the waitress dropped the whole platter of food over my 2 year old baby girl. The HOT food and HOT oily sauces was all over her back, arms, legs and her dress. When ...