In February 2012 I fell in the Cinema due to the fact that the light were not put on after the movie had finished. some of the staff saw me fall and rushed to advise that this had happened and that the lights were not yet on -they also came to help me up as I could not stand due tot he fact that I ...
On the 4 January, my hubby and I booked a 5.15pm movie. Going to the loo situated at the cinema was an horrific experience!! It was filthy. Wet floors, wet basins, no toilet paper and it STUNK. If you are charging each and every person R50 odd to watch a movie OR R80 for the fancy seating, the ...
Firstly I had problem booking online, which was inconvenient for me when we get there to book our tickets, they are offline and not able to use any of our loyalty cards (MOMENTUM), which is not my problem after all. The only reason I use nu metro is because I'm able to reap benefits and, nothing ...
Had booked 2 tickets on line for the movie 12 years a slave, upon arrival at the theatre we looked for row L which we could not find which is where our seats were allocated. To stop the confusion we seeked the supervisor's assistance but the attitude we got was terrible and we actually decided to ...
We checked online to see movie availability times, and planned accordingly. When we got to numetro cinemas kiosk in pavilion shopping centre, the movie we checked wasn't available due to 'technical problems' We then had to choose a different movie. Our seats were booked incorrectly, and our seat ...
When i went to nu metro on the 28 November 2013, the debit card machine did not see my purchase but it reflected on my bank account i received an sms. i showed the manger on duty and they said the procedure is that i will have to swipe again and then send a bank statement to show that it went off ...