Dr. van Wyk did a procedure in theatre on the 22nd January2013 and this account is not paid. Netcare claim that this account was not submitted but the account department has got proof that they have done it several times by fax and with e-mail. I spoke to Cherl-Anne a few times and she always ...
I am disgusted with the lack of service and the unconcerned attitude I have received from various employees of Netcare medical scheme. I received pre-authorisation for a gastroscopy to be performed in the surgeons rooms in January 2013 and the account has not been settled to this date. I have been ...
I have been dealing with medical aid schemes for the past 15 years and never have i had such bad service from a medical aid scheme. They have no idea what is going on there. My claims are outstanding since march. I have spoken to at lest five people there all promising to process this account and ...
On Saturday the 15th of June after going to see the doctor at Medicross, I went to the Medicross pharmacy (pr number 6072569), due to NETCARE MEDICAL SCHEME being OFFLINE I had to pay cash for all my medication, which were for an severe sinus infection. I emailed all required documentation to claim ...
Hello Netcare I tried calling you and got a voicemail saying your office hours start at 7:00 AM... but I get directed to the ambulance service - who told me you only open at 8. I really am sorry you moved away from momemtum - your service is horrific! ...
Good day Last year I went to (Dentist) for my teeth and there were no issues relating to claims and payments thereof. All of a sudden on bill of almost R3000, 00 only R700, 00 is paid out - how is this possible if there were no difference in the procedure from the previous visits. Please can this ...