After attempting to follow up on deceased estates queries, i called your call centre to try and locate a phone number for this department. For your information, she advised me that there is no contact details on the system for deceased estates, only for Home Loans and Vehicle Finance. During my ...
Hello, I sent a mail to the general contact center and got a prompt response in which I was copied and mail sent to the cheque accounts department, I have a limit of R1500 to withdraw @ a teller per day, however, on the 29th of April, there was a total of R2700 withdrawn out of my account of which ...
I am trying to stop a internet charges on my account since 2003. Every time I complain, at the branch, to their helpline, they pass the buck. I complained on "Hello Peter" before, (2004/5?) and the problem is still not sorted out. I recently upgraded my card and told the marketer of my ...
It took from 11:45am until 1:30pm to transfer from investment account to another. When I complained the teller supervisor, Bertha, simply shrugged her shoulders. The manageress will phone me back later. I am not holding my breath! This bad service which I am told is due to under staffing has been ...
I never had a problem with Nedbank until now. I was scamed on the 1st of Feb 2013. And the following monday i was on the phone changing my passwords. I was toled that they will log this and send it to there technitions, Well everytime i had to phone or e-mail to get any answers out of them I'm so ...
I have to phone nedbank personal loans department every 3 months to get my statements, i dont receive it anymore, i have requested that it must be emailed to me, no luck. You have to hold on for so long, no one answer the phones. I want my statement urgently but can not get through ...