Each and every time I have to visit a Nashua Mobile store or even speak to them on them on the phone I have to prepare myself.. why? Because I know that the service is non existent, I will spend an hour on a thing that should take 5 minutes, The staff are untrained and have a disgusting attitude ...
I made an insurance claim on 08 march 2013 i got the call on 15/03/2013 that i should expect my phone on 18/03/2013 an i did not receive it, on 28/03/2013 i went to Nashua makhado they phoned head office, i spoke to one of the consultant he also told me that i should expect the phone on Tuesday ...
On 7th March 2013 I booked my Samsung Galaxy S3 into the Sandton branch for repair as the headphone jack was faulty, at that point I asked the consultant how long it would take, to which he replied, 2-3 weeks. Having received no response two weeks later I followed up on the 22nd of March via the ...
I applied for a new contract on Thursday at the Northgate store and was told someone would get back to me latest Tuesday morning. (due to all the public holidays) I contact the store only to be messed about, telling me they don't have copies of my id, etc. But they made copies while i was there. ...
Nashua Mobile have linked a second cell number to my contract and have not credited me for the amounts debited sicne November last year despite spending 1.5 hours on the phone with three reference numbers and they agree they are wrong. Their help desk 0861 412 412 is always experiencing "high ...
CAN I GET A CALL PLEASE? I HAVE MISSED A CALL! I NEED A MANAGER CALL BACK I CANT EXPLAIN THE SITUATION OVER A MONTH ROGER ...