I requested an upgrade early December 2012. I only received my handset on the 22nd of December 2012 after numerous delays. When I received my statement in January 2013 I noticed a number of errors, that I was charged for. When I queried this, the consultant at the time agreed and said that he would ...
On Friday 10th May, I went to Nashua Mobile at Carnival Mall for sim swop. Their system was down, so they called Jerome at the call centre and he apparently did a sim swop. I was informed it takes 2 - 24hours to activate, which did not happen throughout Friday. I then left it to try on Saturday ...
I have fought with your call centre, credit department and Nashua Mobile Sandton City since December regarding incorrect billings, repairs, insurance, customer service, incompetence, blatant and just an absolute disregard for the customer. This has been going on for far too long, your service is ...
Last week I wrote a report on Nashua Mobile charging me for 2 contracts instead of one. Until today they haven't read / responded to my complaint or provide me with any feedback - instead I'm the one that has been following up with them. At this moment I have been put on hold forever, I have ...
I sent my cell (Bold 9900) in for repairs about 2 weeks ago after receiving my Z10, before I sent the cell in for repairs I check the water damage markers and they were white and not pink (indicates liquid damage) I just received a call now from the repair centre insisting the cell has sustained ...
I thank you for the response however I do not agree with the refund amount. I think you misunderstood my request. I have signed a new contract for R329.00 in total broken down as follows: hardware subsidy - R129 and topup 200 24 mnths - R200. I have been debited with tripple this amount. I need to ...