I requested that I would like to end my Mobile contact with this company, and they confirmed that it will be migrated to pre-paid on 31 March 2013. (on recommendation of the agent, to keep my number) So on 20 April 2013 I received a bill as per usual, but then reminded myself that I have to pay for ...
Wondering, i got confirmation from Nashua that my account was being migrated to a Pay as You Go system... why am i still being charged R24 for the past 2 months for itemised billing??? I dont have an account with you guys any longer!!! ...
Applied for iPhone 5 contract in Feb this year from Nashua Mobile Gateway Dbn. Was assisted by friendly consultant (Vernisha) who mentioned she would get the process started but they didn't have stock of the phone. I told her that I would be moving to Jhb in a week and asked whether it would be ...
Nashua Mobile still did not credit the full data that is outstnding, we still have not recived the 500mg for this months (May) credits and we have been billed for it. The call center is unable to assist me as I have been on hold and left 2 massages that were never returned, now I turned to this ...
This will be the 3rd time we (myself and my fiance) have complained regarding Nashua Mobile and the payment I have been waiting for since February. On Mon 29 Apr 13, we received a response on here from Bianca S at Nashua Mobile to say that our matter has been addressed with senior management who ...
This morning I called to add a "ad hoc" bundle on my mobile number. With my first attempt, I confirmed all my details and was then put on hold when requesting the additional service, which is understandable. Why does your agents not come back to the caller after several minutes to confirm ...