On 30 August 2012 I reported the following problem: Last night I phoned MTN Technical support (1555) to enquire about problems with MTN loaded (e-mail) server. I was informed by the operator (computer) that they (MTN) are not able to transfer my call from my phone (0836293859) to the selected ...
In December 2012 I opened an additional 3G data service that was on special (Vodacom night owl). However, the service consultant (Karabo Sibisi) sold me the wrong contract. As a result, I requested her to change it to the correct one. Her attempts to change it were clearly not successful, when I ...
I have a contract with nashua mobile that I pay R170 fixed monthly. In feb this year the contract was due to end. The new ncr law states that should you contract be ending, nashua should contact you before this to advise to upgrade or terminate etc. Instead I had large amounts of money deducted ...
I went into Nashua yesterday to get the Samsung S4. When I went in, I asked the assistant when I could upgrade and she said within a months time. I was confused because I had previously upgraded in the middle of the year. In any case I would change the contract to pay more for the S4 and ultimately ...
In May 2013 I got suspended at work and I called Nashua Mobile to make payment arrangements for my account then I was referred to a credit controller who was not in the office, I left message for her but she never phoned me. I kept calling and they always told me she is on leave and she is the only ...
I am complaining of behalf of my husband. We went in on the 6th of July 2013 to upgrade his contract and to do a port form Vodacom to MTN. The new phone and SIM arrived the Wednesday, the phone was opened and the SIM was inserted and nothing was explained as to my husband as to when the new SIM ...