WE HAVE ASK FOR A ITEMBISED BILLING A WEEK AGO, SHE DID SENT IT BUT WE CANNOT OPEN THE ATTACHMENT SO WE PHONED THE CALL CENTRE AGAIN AND THEY TOLD US IT WAS SENT, BUT WE CANNOT OPEN IT NOW WE ASK HER IF SHE COULD PLEASE FAX IT BUT SHE DOES NOT REPSOND TO OUR REQUEST, VERY BEAD SERVICE AND AL LOT OF ...
Nashua has billed R 10 postage fee to my account every month. The statements are emailed. Hence why this amount is. I have queried this for the second time and Nashua has credited R 70 - therefore they have accepted guilt. Here is the snag - Nashua believes it is the customers' responsibiltiy to ...
I upgraded my cell phone contract, and went from a top up contract to an anytime contract, I was advised that I could put a limit on this contract because I was nervous of what my bill would be because I had never had a contract before. I was assured that this facility had been set up on my bill, ...
Friday 16 August 2013 i call nashua to enquire about my Options for an upcomming upgrade. I enquire about changing an existing data contract to a voice contract when i upgrade, and i get told, no you cannot do it. Then i phone again to get the upgrade specials that you are running and discuss the ...
STILL WAITING SERVICE 7th COMPLAINT!!! I HAD A CONTRACT WITH NASHUA MOBILE AND AFTER THE CONTRACT EXPIRED,!!! NASHUA MOBILE HAS A CREDIT OF R6.67 FOR YEARS NOW, AND ARE KEEPING MY MONEY BECAUSE TO REFUND ME IS TOO COSTLY WITH THEIR BANK CHARGES, AS PER THEIR CONSULTANT BIANCA S, HOW MANY OTHER ...
I opened up a Cell C contract through Nashua Mobile in May 2013, and since joining have been incorrectly billed each month for my usage. Even though the contract was initiated in May, Nashua Mobile only activated the data component of my contract on the 19 June. As such, I have had to pay out of ...