After suddenly receiving a report that an additional amount has been deducted from my bank account, for apparently exceeding my cellphone account, a request was made to solve this matter. The excuse was given that I may have subscribed to one or other application continuously downloading data, at ...
It has been over a year Iyet not even one person can give me a definite answer. After several calls and 2 facebook posts. Just this morning I spoke to a lady from recoveries and asked her for a full detailed email explaining and transactions history. Not to my surprise I have treceived nothing at ...
I cancelled my cellphone contract months ago, yet Nashua mobile sees fit to keep charging me R24.oo p/m for airtime, without authorisation from me. If you cancel a contract, since when does this mean you want a different product from the company? From how many other people are they like this, ...
Now that i have had to yet again explain to the Untrained Nashua Mobile staff that i will NOT be renewing my contract (which i told them almost 2 months ago) i have been informed that it will only be cancelled on the 1st of December!! Never mind the fact that it expires 28 October and i informed ...
I have lodged a complaint 2 weeks ago and got feedback that it would be sorted out yet I'm typing another complaint. Nobody has contacted me with regards to this and very frustrating being a good paying client and not getting any service or customer satisfaction!!! ...
I opened a contract agreement with Nashua Mobile on the 9 july 2013 using MTN network, now the the problem is am wrongly billed and my phone is always softlocked for the reasons I don't understand.when I took the contract we agreed that my call limit will be R5.00 as I was told that its a must for ...