Purchased a Samsung Galaxy S4 from Nashua Mobile (Gateway) in June13 on MTN 200 contract. Knowing that this is a data intensive device, i requested that a call limit be set at R600 which was accepted by the consultant. However, 2months later received a bill for R3, 850. I called in to query how ...
I have taken out a contract with Nashua Mobile Bluff for the Sony Xperia V. The contract is not even 6 months and I have been having endless problems. The issues first started just over a month ago, I was unable to make or receive a call unless the phone was on speaker phone mode. Then the phone ...
On Sunday 29 Sep 13 I visited the outlet to inquire on upgrading of my contract. After I had to correct my information which was captured incorrectly by the operator another assistant informed me that I could upgrade the following day and he advised me on the best deal for my requirement, which I ...
My cellphone used to run on a company contract. As I wanted to take out a private contract with Cell C my employer requested a port-out from Nashua in order for me to keep the number. The request was noted and Nashua wrote that the number will be ready for port-out after 30.09. For the last three ...
Do you have enough staff? You pride yourself on service but waiting for a agent for 30 minutes is unacceptable, especially when the customer has to pay to receive such disgusting service. Thanks to the agent who eventually assisted me I cannot take my frustration out on him. Pathetic. ...
I have a cell account on 0845706000 number and this number is not in use due to a overdue account. I am paying this account off and pay every month to bring down the arrears but in spite of emails and messages am getting on response to my query of how much is still owing. Can someone sort this out ...