I've been an MWEB customer for a while now, and suddenly my internet gets throttled down to less than 10kb/s. At first, I thought something was wrong with my line or equipment, but after moving to a new service provider, everything is back to normal. MWEB is quick to take their money, but then they ...
8 August 2013: Received this email from Mweb: - From 1 September, if you continue to show excessive usage patterns, you will experience slower connection speeds. I contacted Mweb and spend about 90 minute of the phone to try and find out what the threshold on a 1Mbps line should be. I spoke to 4 ...
I have a 1 Meg uncapped line with Mweb which has been throttled to about 20Kb, after contacting Mweb I was informed that I had high usage and this would take 8 to 9 days for this to be rectified. Asking the consultant what was acceptable usage she was unable to answer the question, but the fact ...
The problem that i have, or let me say, the enquiry that i have is why does it take mweb 10 days to activate my adsl line when telkom promises me that they can get active and going in les than 24 hours. Just cant see what is the hold up from mweb. Everthing is set from my side and telkom's with the ...
I contacted Mweb's Technical support department a little while ago to assist me with a Wi-Fi Set-up issue and as always, the staff member - didn't get his name, apologies :-( went out of his way to ensure that my connectivity was restored and my problems solved. I love that they are available at ...
My new hosting company requested a ticket to release my website: [URL Removed] The 5 day validity of the ticket expired and i requested a new one which will expire over the weekend. I cancelled the hosting of [URL Removed] also with no response. i did call them today and requested their urgent ...