I had an accident on the 28.04.13. I have to date not received feedback despite numerous attempts via sms & phone calls. Allie Govender the manager of the claims department in Kzn had a bad attitude when i called him & he refused to extend my courtesy vehicle which i only had for a month. I ...
Hi there, Its been a couple of weeks now since I lodged my first complaint about the poor service/attitude from mutual and federal regarding my claim. My car was damaged in may in tokai by their client mr richard Morse of Sherwood hardware store who I must admit has owned up from day one that he ...
Op 12 Februarie 2013 het ek my polis by Mutual&Federal gekanselleer. Polis nr 1956175. (In Maart het daar weer 'n premie afgegaan en ek het die nodige kennis vroegtydig gegee) Ek het die email waar Mutual en Federal vir Nadine Schnell van PSG, Tzaneen die rede vir kanselasie vra. Ek het ook 'n ...
I find your service disgusting, pathetic and every unacceptable. One thinks their are covered with their insurance company until something real bad happens and they never there for you as they promised. I have been with Mutual and Federal for over a year and never claimed until now. they showed me ...
On the 27th of March 2013 on my to Durban i was involved in a car accident, the vehicle is comprehensively insured with Mutual and Federal. I reported the accident and the vehicle was towed to Lydhurst repair centre, the insurance sent the assesor and the vehicle damage was assessed and the claim ...
My claim was logged a while back and the assesment was only arranged for 28 june 2013. I was told i would hear about the claim on 03 July 2013. Nothing. I called their offices and had spoken to a gentleman only for him to notify me that the assessor had gone on leave without handing in his report. ...