I cancelled my insurance with mutual and federal because of rediculous rates. i was told that the money would come off of my account because it was already late in the month. But because you pay for the coming month i would get my money refunded with in 8 business days. That was 2 Sept 2013. Im ...
I am a client of Mutual & Federal. In February this year I had a car accident with a friend of mine. Nothing major though but the damage had to be repaired. It's been EIGHT (8) MONTHS and still nothing is done from Mutual & Federal's 3rd party department. After phoning head office ...
They opened my window and grabbed my items through my window, using my washing line wire which they cute, and used, they insurance will not pay for my items which is under the amount of R4000 which makes me wonder should something big happen to my house what better excuse will they use, to think ...
A month ago I logged a claim (no.121648209) and till today I have not yet even received a call back from any of the consultants. I am the one that does all the calls to Mutual and Federal and doing enquiry or follow up as to the progress of the claim and each time I was advised to submit other new ...
Lodged a claim with Mutual and Federal in March 2013, elecronically. Followed the receipt with William on an ongoing. After numerous attempts, I was told that they received them and they requested me to post them. Over night mail was used but after five days they claimed that they did not receive ...
My Parked vehicle was knocked into by one of Mutual and federals clients. Upon completing the claims form i have been advised that I need to get there clients drivers license information because they don't have it on there system. The accident happened in April this year and now in October i am yet ...