On 5.1.13 I telephoned Multichoice Cape Town (0215052222) to change my current banking details to those of my son whom will forthwith be paying by debit order, consultant took all the details, sons banking details included, told me that everything was fine and that the debit order would still be ...
They installed Ds Tv. In my house about 3 weeks back & its not working. I called them the said I must call the installer to come fix it but he was not helpful then I called call centre again they say they will call the installer while I am on the line I told them I am running out of units as I ...
I am currently a DSTV Compact subscriber and contacted DSTV support to enquire about upgrading/downgrading packages. I wanted to find outh whether it's possible to upgrade to the Premium Bouquet on weekends and then downgrade again to the Compact Bouquet during the week. The response I was given ...
In December after Christmas, just before New Years, my DSTV was cut but it was paid long before the due date. Then to reconnect I had to buy R30 airtime to call them to clear up the misunderstanding. They reconnected me at no additional charge, only for me to find out at a later stage that I am ...
2 or 3 weeks ago our viewing was interrupted and after spending half an hour on the line with Multichoice call centre agent, they were still unable to assist us in resolving the error that was being displayed via our decoder. They then requested us to take the decoder in to best tested, which we ...
Today DSTV suspended my account. I rang and they told me because my recurring card payment was declined, when i pressed them about this, the story changed to i emailed them a cancellation when i disagreed with this i was told i logged on 3 months ago and cancelled the service in oct. I disagreed ...