On 25 March I was, without warning, cut off from DSTV. On calling and taking 22 minutes to be answered, I was told I switched myself off then suddenly they say they cut me off I must bring my card in to be swapped. I took it in and promised that it would be switched on when I was home. of course ...
Received a message from DSTV to bring in my smart card for a swap. Card was working fine. Their excuse is that they are doing a software update. Got to the customer centre. New sim card given. The service agent tells me that there will be an error code after I insert the sim card (Why give me ...
I have been paying my DSTV account via EFT with no failure and 2 months ago I was called by one of their reps that I should opt for a debit order hopefully might win prize on offer. As that option was more convenient I agreed. In my 1st month I forgot the debit order arrangement and made the ...
On the 31/03/2013 my DSTV service was disconnected and I called the Call Centre and Patrick told me that he was offline and I should send an sms to 37470 with the error code and the 10 digits of my smart card number. did that and waited and hour and there was no response I went to your website and ...
Multichoice have been debiting my account without my consent. I used to have a DSTV acc that has since been deactivated. Almost R2000 has been taken from my acc and I have called the call centre 5 times to see what the problem is. Each time I have called I have been met with a "I don't really ...
Since changing banking details on 18/1/2013 to date no refund has been made. ...