I want to cancel my subscription for dstv mobile drifta, but when i called around * in the morning i was made to wait for such a long time that l eventually cut off without even being assisted. ...
After having NUMEROUS issues with my account payment, I switched to a debit order. The following month almost double the monthly fee was debited from my account. After complaining I received an e-mail response, where they apologized for the wrong amount being subtracted, and said that my account ...
On the 13 April 2013, i was going away for the weeken, I have the DSTV at home with extraview, I opted to convert the Xtraview into a seperate service whereby I could get charged a daily rate as well as my parents at home would still have DSTV at home. From the moment I left home this became grief, ...
After two weeks of continuous complaints via phone calls and e-mails we are STILL waiting for our money to be paid back. Amanda Mabaso first sent me an e-mail on April 12th about the money as I e-mailed her about the money stating that it needed to be in our account before Saturday 13 April. She ...
I logged a request with the Johannesburg call center regarding an over payment on my account (credit card payment) and requested a refund of R275 on 4 April 2013. The operator logged the request and mentioned that a journal entry will be done. This morning I contacted the same call center because ...
I recently subscribed to compact on Dstv on Thursday 11/04/2013 (14:30) and was told that i had 48 hours to pay which i paid on Saturday 13/04/2013 at 12:30. On Sunday morning i put on the Tv only to find that it had been disconnected, when i called customer service they informed me that i had to ...