A week ago I phoned Boxoffice. Sending sms to watch a movie but keep on getting sms that I have insufficient funs with money in my Boxoffice account. Phoned them today 3 times already. Keep on promising me to come back to us IT is trying to resolve the problem. Is it possible for the IT section to ...
Multichoice WILL punish you if you do not stay with them. Five years ago I allowed my month to month subscription to lapse. Yesterday i decided to have a new decoder and dish installed, when i tried to activate it the problems started. It seems if you ever were a subscriber your account simply gets ...
We came into Dstv after receiving a bill which was not at the normal rate but at a Extra R70 which was for additional services which we never registered for. We came in very confused and upset about the extra charge but Sthandiwe sorted it out with absolute professionalism and got us back to our ...
I subscribed to multichoice about two months ago and contacted the call centre, where I was assisted by a male consultant that took all my particulars and also my account details for the debit order instructions. I explained that my debit order must be effective on the last day of the month and ...
I did a NAME change (Initial S to G - not a surname change) in March, I (G) have been paying for service since 1998 on debit order from the same bank account. Multichoice decided to STOP debit order. I have sent cancelled cheque, letter from bank, and rung at least 7 times. They keep on cutting my ...
I subscribe to MNet as well as a certain DSTV bouquet which does not include MNet. At the end of every month I have no MNet reception for a couple of days, despite the fact that both accounts are paid by debit order. When I phone their call centre, I am told that I am anything from caller no 45 to ...