Spend two call 10 mins and 16mins respectively-to get outstanding amounts to make payments but the linedroppethe firdt time-no one bthered to csll back.2nd call agent could explain the amount (breakdown) put me on hold forever. Try to do the enquiry online-even the website is not working, Website ...
Easyview - mom got an sms indicating that she is R9 overdue - contacted Multichoice on her behalf just to be informed that the annual fees without her knowledge (postal address incorrectly captured from contract) increase from R150 pa to R349 pa - this is a 141% increase on a pensioner salary!! Was ...
Why can't I upgrade or downgrade services online!?! Why should I call a machine and hold for more that 20 mins?!?!?? Pathetic!!! ...
I am going to keep this short and sweet so I dont swear to much but I have to say, I was on hold for 53 min on Saturday to sort out my decoder, i had the unfortunate experience of dealing with a very mentally challenged staff member Refiloe Tsatsi, it was only later when I called back and chatted ...
I have as usual tried to get through to your call centre. NO LUCK PLEASE CHANGE MY BOUQUET FROM PREMIUM TO COMPACT AS OF IMMEDIATE EFFECT. PLEASE ALSO CORRECT THE AMOUNT AS PER THE STATEMENT THEN AS WELL. REGARDS MONYA MARAIS ...
I am disgusted with the call center service. We had to change our smartcard to a new one, according to the message on the DSTV. When we inserted the new smartcard we had to sms the error code smartcard number, it didn't work, and you have to pay for each sms, we send 4. On the instructions that ...