We have the premium package on DSTV. Installed by accredited installer. We have two decoders, one of which is a PVR decoder. Both decoders cannot work at the same time. And 75% of the time we cant watch DSTV because we get an error on the screen that says "No Signal Detected". We have had ...
I wanted to cancel my subscription as I am moving to a place which has dual view and we will split the cost. So I called the call center 2 weeks before my next billing to cancel on the 31st which the operator noted and assured me it would be [URL Removed] June- wham! R585 is deducted from my ...
I refer to my recent complaint on this site which seemed to be handled very quickly and efficiently. My account was suspended due to my smart card being outdated therefore I also cancelled my membership. My account was debited by -R600 which I was refunded 2 months later. I thought my problems had ...
I must admit that I am not happy about the DSTV change to DVB-S2. It's always the same that monopolies try to their clients with. I don't remember asking DSTV to change to DVB-S2. but after their email if my system is not set for the DVB-S2. then I have to pay for the update. I think this is unfair ...
Even after cancellation of my subscription with Multichoice last year they kept charging my credit card for several months. After a lot of tiring and stressful conversation with them I managed to get back my money. Then after few months I again started receiving statement with arrears due. When I ...
My contract with DSTV is to receive HD satellite TV for my subscription and NOT for their upgrades, CEO functions or coffee! We are already paying through our necks for re-braodcast afte re-broadcast of programs, 50 year old movies being broadcast over and over and so many channels most people ...