I phoned DSTV call centre and was informed to contact any accredited installer. I found Alpha Fokou accredited installers to check if they are able to assist. On the 19/02/2013 Alpha said I should bring the decoder to his shop. I asked him is he qualified to open the decoder and he said yes ...
Spending 3 hours a week on phone calls and DSTV still not able to solve problem. black screen with information bare displaying, can not view any channels. have been paying paying the bill for months and no service has been provided. the only response i receive to reset and reset the decoder. i have ...
We have tried to activate both our primary and secondary service as we are currently down at the coast meaning our favorite programs will still be recorded, a function that does not exist on our secondary service. For two days the message is 'reconnection failed'. We have tried the call centre to ...
I have cancelled my screen name in Feb 2013, Multichoice took money after the cancelling the service i have been battling with them i send numerous email and they only responded after 2 months with no joy every time i send an email i get different responds. no one is telling when am i gonna get my ...
As a DSTV premium subscriber I am totally disappointed that Multichoice has chosen not to show one of the greatest golf majors in the world, the US Open on day 2. I have been considering cancellation, but this has been the final straw!! 16 years of support!! Good bye DSTV. ...
No Response after 2 weeks (CASE NUMBER: 3529812). Dstv installed December 2012. Since then we had good weather and no issues until now. Due to the start of winter we have been experiencing rainfall, overcast weather, suddenly start to experience bad signal quality and signal strength which drops to ...