My dstv decorder is not working. I decided to upgrade toa pvr, but not wanting to use pvr functionalities, I also don't have the full package. I phoned and the guy ensured me I would only need 2 cables and dish upgrade if I want to use services like recording and when there is a decorder upgrade ...
Ive been a client of multichoice/DSTV for about 15 years..., and then, 1st they over charge me, 2nd, they "cant" refund me the excess, 3rd they rundown the account, only to cut me off without notice, 4th since they cut me off, the one TV Extra View doesn't work, 5th i spent 3, 5 hours on ...
I need to compliment Victoria and Cynthia from Multichoice for the amazing and grace full way the sorted out my complaint. I had lodged a complain about poor service and bad attitude against another staff member. Victoria contacted me to see how she could help sort out my problem and she got ...
My decoder was transferred out of my name into my fathers name even though I did not request this. They advised me that I phoned them on the 1st of June to request this but I did not. Now they refuse me a copy of the call for court ...
I initially reported a scrambled signal on my Drifta on the 15th July 2013. Since then I have only received patched solutions as the signal will only remain unscrambled for a few hours. I have done everything Multichoice requested me to do, namely *hard reboot *updated software *have the unit ...
My services were disconnected which was stupidity on my part I do acknowledge that. So I paid to reconnect the services yesterday 25/07/2013 sent through the pop and have yet to have a response. I tried contacting the call center yesterday afternoon but to no avail and then again last night where I ...