I got a statement and an sms to confirm the amount to be paid. After i made payment my subscription was suspended. I called the call center and spoke to Salamina who was very RUDE and she gave the incorrect information, she said i need to pay an extra R70. She was very unprofessional and ended up ...
My multi choice subscription fee was paid by debit until I called in and asked to stop the debit, of which I received an sms that confirmed that the debit had been stopped, however, my account was still debited and the debit bounced, as a result there were charges imposed due to a bounce debit. I ...
I can't believe how as consumers in South Africa we get riped off by these monopolistic companies such as Multi-choice. Do we really need a Thuli Mandonsela or nationalisation to look after us? My DSTV account was due on the 21st which I normally pay by debit order however the payment didn't go ...
I went to Multichoice Southgate to get my decoder checked and i was told that it was damaged and i was asked to pay R365 to swap the decoder for a new one. After getting the new decoder and got it tested at the centre, the decoder did not work at my house. I called muntichoice call centre and told ...
My payment date is on the 25th of every month as we get paid on the 25th, but as our payday fell on a Saturday we only got paid on Monday the 27th January. I immediately paid my DSTV subscription and emailed my proof of payment. I even got an email back saying thank you for the payment, case number ...
Until recently I was a DSTV premium subscriber. For financial reasons I decided to downgrade to another package, but first phoned the call centre to find out if I would still be able to have access to the "Extraview" and PVR functionality (even if I choose another cheaper package). The ...