I am writing this on behalf of my parents: My father has the multichoice pack of R175 but pays R180 each month. Today the service has been cut, so they phone client services where the person tells them they are in arrears and have to pay R188 for the service to resume, and they have to pay more ...
I have filed a complain by you in March and April 2013 about Multichoice. Last year July I paid 2 payments on myaccount as well as in August. Multichoice said they battle to retrieve my payment of 4July 2012. My service has been cut several times due to this payment that they cant locate. I have ...
I am so fed up with Multichoice not being accessable. If one has the misfortune of having to call the call centre, you can wait anything up to an hour to get an agent. I needed to have my service reconnected yesterday and it cost me about R200 in air time. The there are all these messages while you ...
I went to the multichoice service centre in Randburg to buy a new remote as my old one had lost functionality on the pvr buttons, I was told I needed to buy a new one which I did, while waiting I asked the consulted helping me to downgrade my services from premium to standard as I seldom watch much ...
To dial into this call centre is as painful as pulling teeth! If you just want to discuss accounts you have to go through 20 options listen to 50 adverts... I challenge the management of multichoice to dial their own call centre and listen to it. We discussed it the other night and all the people ...
Good day, I would just like to state my dissatisfaction with regards to Multichoice doing whatever they feel like. I know that this will probably fall on deaf ears, but I have to vent. I pay for my mom's DSTV Compact package every month and I was very happy to hear her tell me that she was able to ...