I have sent various e-mails in order to find something out about my account - but no replies I am disabled and cannot drive around and have been a member for more than 20 years They don't even bother to come back to me - because they know they have the monopoly!!! Kokkie Hartmann [Email Removed] ...
Refer to my report of 19 August, dealt with by Abigail : Thank you for now having credited my account for all the issues caused by you, including the reconnection fees. One issue that remains unresolved, and which appears to have happened since I spoke to your consultant on 3 August, is that my ...
The EPG on History Channel CH186 this past weekend again was totally buggered up. The Electronic Programming Guide is showing one thing, but DSTV is transmitting something else. Now Abigail would like me to believe this does not happen, but unfortunately for her I took photos of this. So Abigail, ...
I reconnected my dstv decoder in November 2012. I made a payment and mailed the proof of payment. In December I was billed for 2 months as the first payment was showing in arrears. After numerous calls in January 2013 and every month thereafter - had no joy. I have to call the call centre and have ...
Multichoice double deducts from my account and wheni called in to query it they tell me 6 days and the money is being reversed but yet nothing. i have called twice again and was told i must wait another 6 to 14 days i feel as if i was about how long i have to wait for my own money which they are at ...
DSTV continuously lists programmes which never appear, no apologies mentioned. Most inconvenient. One sits and watches another broadcast of no interest to the viewer hoping that the programme appearing on the strip at the bottom will eventually show. But in general the service is inefficient, ...