On Friday 2 August 2013 I contacted Multichoice regarding an overbilling. The lady that assisted me confirmed that an amount of R625 was to be refunded within 14 working days. On 26 August 2013 I enquired again and was informed that they waited for approval. On 3 September 2013 I was told that ...
I made my monthly payment, as always on the 30th May, but found myself disconnected a few days later. I contacted the call centre and was told to go into the offices. Once there I was told to come back with a bank statement as they can not pick up my payment. How is this possible as firstly I make ...
I am a premium subscriber extra view and am so tired of rebooting every second day!! i have replaced my decoder under warranty (on numerous occasions) and believe that from what has happened to me that they circulate faulty decoders as i have had a few in succession that all have issues, different ...
I received an sms quoted below, "You have been handed over to ITC-BA by Multichoice Operations (PTY) LTD balance R624.33. Please contact 0873502639 or deposit into Acc name Multichoice, ABSA, 632005, Acc no 170000072 Ref ###" Can you please sort it out before I am forced to take action ...
Last week Thursday 5th September, I received an email regarding the cost for the insurance on my PVR. In the meantime I have took out insurance on my house and so the insurance covers my decoder just like the one I have with Multichoice. Therefore I wanted to cancel my insurance on my decoder which ...
We installed DStv PVR without recording anything new, on Friday it showed 100% and refused to display the list so we could delete some of the programmes. We tried switching off & switching on again, unplugging, Menu 13 - nothing worked. Extra View was fine. We phoned the customer service number ...