Since I went over to PVR with extra view in March I am having trouble with them. I called several times (every month untill now) every time they tell me they see the problem and will fix it and give me a refund on my account but a month later the same problem is still on my statement and no refund ...
I had 2 decoders on my dstv account and both were on compact, one was paid on the 1st of september R280 and because i delayed to pay the second before the 6th both decorders were closed... fine i get that- on the 6th of september i decided to reactivate both decorders and was asked to pay R360 ...
Calling into a call centre is usually a very frustrating experience. I'm pleased to say that I had the pleasure of dealing with Ahmed Amanjee who was happy to assist with any queries I had and gave me excellent service. It was an absolute pleasure dealing with you. Keep up the great work. ...
I paid my account via EFT on 4 Sept 2013 and on 9 Sept 2013 a debit order also went off. I phoned and spoke to a nice guy named Oscar who told me they will refund me and the money will be available in my account in 7 days... On 13 Sept 2013 a cheque was deposited in my account... needless to say ...
As we all know money can be an issue with everybody except the richest ones, so sometimes or some months it happens that we might fail to pay our subscription for the month, one thing i was always contend with is i always knew that if i fail to pay for the month subscription i will still enjoy to ...
A week ago I complained about the service received from Multichoice and after numerious calls and attempts to resolve the problem only one agent was able to resolve my complaint. Thank you Finkie Ndzuta for your help and dedication to resolve my complaint! Multichoice should recruit more staff like ...