This compliment is for Tebogo Matlala who went the extra mile to make sure that my query got resolved and that an outcome was reached which pleased me as a Multichoice client. During the last couple of weeks I've dealt with a number of Multichoice agents and Tebogo was the only one who actually ...
Hello Dstv, It amazes me how such a huge organisation can continually stuff up peoples accounts and waste away their working hours. So as I write this I am now waiting on the line to speak to one of your call centre agents, 20minutes into waiting, I am very grateful loudspeaker right now. So ...
Had forgotten my password for the login on their website so I can make internet transfers or credit card payments for my account. Spent hours on the phone with their call centre which cost me almost R 100.00 for call in one day, went to the DSTV office to make payment and also advised them there. ...
Account no: 63561376 (S Strang), I paid my account on the 31st October 2013, woke up this morning and my account has been suspended. I tried to call the call centre where I was given a email address to forward my proof of payment. [Email Removed] I forwarded the proof and received a email stating ...
I pay my account by EFT every month yet this month Multichoice has supposedly not received my payment and have suspended my service. The account gets paid before the end of the month into the same account with same reference every month so unless multichoice has changed their account there is no ...
Good day. I will try and be civil while writing this complaint. My amounts mentioned may be out by a few cents. Approximately June we purchased a HDPVR and had it activated. I was given an amount to pay which was R725.40 yet when billed it was for R49 more. The R49 was for DSTV Mobile which is ...